Course Brief
Abstract
Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain the power to get things done. This first course in Effective Business Communication focuses on developing effective writing, speaking and presentation skills. This will be examined and practiced especially in memoranda, letters, reports, in class presentations etc.; and, an opportunity will be provided for each delegate to address their current style of communication and understand the level of effectiveness they are currently using.
Target Audience
Anyone interested in improving his/her business communication skills to be able to communicate more effectively with colleagues, customers and suppliers.
Upon completing this course, participants will be able to:
- Identify key elements and principles of communication
- Demonstrate an understanding of the communication process
- Demontrate ability to prepare and present a short oral presentation
- Prepare a clear and informative pieces of written communication (reports, resumes)
- Analyse and use levels of style and tone suited to a given purpose
- Critically read and compose documents for audiences with different backgrounds and specializations.
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Abstract Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain the power to get things done. This first course in Effective Business Communication focuses on developing effective writing, speaking and presentation skills. This will be examined and practiced especially in memoranda, letters, reports, in class presentations etc.; and, an opportunity will be provided for each delegate to address their current style of communication and understand the level of effectiveness they are currently using. Target Audience Anyone interested in improving his/her business communication skills to be able to communicate more effectively with colleagues, customers and suppliers.