Course Brief

The aim of this unit is to help students understand the difference between the function of a manager and the role of a leader. Students will consider the characteristics, behaviours and traits which support effective management and leadership. In addition, this unit will introduce the concept of operations as both a function and a process which all organisations must adopt to conduct business. Students will be introduced to contemporary and historical theories and concepts which will support their learning for this unit.


  • This course is covered in 50 contact hours.

Upon successful completion of this unit, learners will be able to:

  • Differentiate between the role of a leader and the function of a manager.
  • Apply the role of a leader and the function of a manager in given contexts.
  • Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation.
  • Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment.